This agreement is between the user of this website and Original Dublin.
These are the terms & conditions of service related to the use of the site, booking services through the site, and, to an extent, the fulfilment of said services rendered.
You confirm that you are of legal age to lawfully enter into a contract and to use this website and any services booked or purchased or presented on this site and that you are solely responsible for all actions taken by you, even if on the behalf of another, in relation to same.
All tours and services on the site are promoted/made available / sold by Original Dublin herein, but may be operated by third-party tour & activity provider partners, and freelance tour guides. The same services may also be available for booking/sale/promotion on another website(s) and/or by another tour provider, subject to the terms and conditions defined by said other website / provider / partner.
For information on how we collect and process your personal data, please see our Privacy policy.
Free Tours
There’s no set fee for the tour, rather, you decide how much to pay your tour guide at the end of the tour. Your guide doesn’t receive any income for the tour other than what the customers on the day choose to pay. You can pay in cash in Euros. Most guides will accept contactless or card payment at the end of the free tour, but this facility is not always available.
We strongly recommended booking in advance to secure a place on the free tour. Those customers with bookings are prioritised in the event of our maximum capacity being reached on tours. A booking does not guarantee your spot on a tour in the event of maximum capacity being reached. In such an instance, we operate a first-come, first-served policy for those with bookings.
We have a maximum limit of 5 people per booking. If we suspect a group of 6+ has made multiple bookings in an effort to circumnavigate this policy, we reserve the right to refuse your participation on arrival to the tour meeting point at our sole discretion.
All Tours & services
Video and Audio recordings on tours without the guide’s advance consent are strictly prohibited.
Tours may be subject to a minimum number of participants in order to run. We reserve the right to cancel tours at our discretion. Should a paid tour be cancelled by us, save for reasons of force majeure, amounts paid will be refunded as promptly as possible.
Amounts paid when booking must be by valid means with sufficient funds. You confirm that all information you submit is complete and accurate, and you have been granted the required permissions and authorisations to complete payment and booking processes.
You will receive a booking confirmation by email to the address submitted when booking. You may be asked to present this on arrival to the booked service. If you do not receive a confirmation email, please contact us after checking your junk folder.
Payment details are entered on a secure SSL page and processed by a reputable, secure payment portal.
Cancellation Policy
Bookings can be cancelled up to 1 day before the date of the booked tour for a full refund less 5% processing fee. Bookings cancelled within 1 day of the booked tour are non-refundable.
You may receive an email following the completion of your booked service inviting you to review the service. You can see more about communications in our privacy policy.
Your participation in any tour or service booked/sold/presented herein is voluntary. Original Dublin, its contractors, parent or subsidiary companies, partners, employees, freelance tour guides, or associated partners involved in the promotion, booking, sale, or fulfilment of said service do not accept any liability or responsibility for any injury, loss, damage, inconvenience or other sustained by any person, or their property, using said services, howsoever caused.
We reserve the right to take pictures and record video footage during tours and services. You agree that you hold no right to or control over the use of these images or recordings, even if your image is included. Pictures and video recordings taken during tours may be used for marketing purposes across all media at our sole discretion.