Privacy Policy
Who we are
This website, https://originaldublin.com and associated pages are maintained by Original Dublin and the privacy policy outlined pertain to said website. Links herein to external ‘Original Dublin’ online profiles, as well as third-party websites and platforms, are governed by, operated by, and subject to the individual policies of, those individual websites and platforms.
Cookies
When you visit our website, we may use cookies and data collection tools to assist in your optimal use of our website, facilitate your transactions and orders, and better serve your needs in the future use of our website.
You can change your cookie settings at any time in your browser. By using our website without changing your settings, you consent to our cookies and data collection as standard. Changing your cookie settings may limit the full functionality of the website. Disabling a cookie will stop our website from collecting further data via that cookie, but may utilize data collected by that cookie prior to your change of preference.
Essential Cookies are required for the proper functioning of our website. Session cookies are stored temporarily for the duration of your session. Persistent cookies are stored for a fixed period after your browser is closed. These can include functionality cookies, performance cookies, and third-party cookies and may be used by our website to recognize your device for future sessions, aid efficient functionality, remember your preferences, display relevant ads, analytics, tracking, and marketing purposes. Our website may also contain embedded content from third-party sites that may set their own cookies.
Your personal information & Data Processing
Your privacy, personal data, and the information you share with and collected by us will be treated with care. We never provide your details to any third parties other than the tour guides who provide the services you book through the site, and any associated partners involved in the fulfilment of your booked service. In such instances, only the necessary information required to fulfil your purchased/booked service is utilized.
All payment transactions are processed by an industry security standard PCI/DSS-compliant payment service. Information used to process your payments is unavailable to us, unless you have provided this information to us for direct booking processing or in relation to your use of the website. Credit card and/or payment details, where you have provided them, are never shared with the tour guide.
The information you share is used to fulfil the booking process, to facilitate communication between you and the service provider, and for any associated requests, you may make.
- We collect data you provide when making a booking such as your name, email address, date of birth, contact numbers, nationality, gender, and information you provide pertaining to the fulfilment of the service you use.
- We collect, process and use transaction data regarding your activities on the website (such as purchases), billing, and other data you provide for bookings and purchases.
- Data collected in the context of reviews, communications via the website or by email
- We collect usage data when you use our website, including IP address, start, end, and subject of your session.
- Other personal data that you provide for specific use or other purposes
We will retain submitted personal information for as long as is required to fulfil our obligations to you in relation to services booked and requests made by you, and for a period after the fulfilment of services rendered to facilitate follow-up communications with you, for example in relation to review requests, and newsletter where you have expressly opted-in to receive such communications, etc.
In all cases where we obtain data or personal information, it is done so to the extent permitted by law.
Communications
We may process and use your personal data for communication purposes, for example, to send you general information relating to your purchases, or of an advertising nature (such as a newsletter) to your email, on the basis of the declaration of consent you have provided.
You can revoke granted declarations of consent and opt-out of receiving communications at any time by emailing (relevant address).
Personal Information removal
You can request a copy of, and/or deletion of your personal information we hold at any time by emailing (relevant address). Requesting deletion of personal information prior to your purchased service being fulfilled may result in us not being able to fulfil said service. In such an instance, we will not be held liable for a refund of said purchase.
We reserve the right to retain certain information where necessary; for example, to comply with legal obligations such as for tax, legal reporting and auditing purposes, etc. Where applicable, we will remove any associated residual information deemed to be personally identifiable to you. Residual copies of personal information may be retained on our backup systems for a limited time as a protective measure against accidental or malicious loss and destruction of data.
You have the right to:
- request a copy of your personal data we hold and how we use it.
- request that we change or correct your personal data we hold if it is inaccurate.
- request erasure, restriction of or objection to processing.
- request that we provide you or a third party with a copy of your personal data we hold.
In the event of the sale, transfer, or financing of a significant part of the business of which this website is an asset during the time that your information is on file, the information may be included in the transfer for the fulfilment of the pending service.
Data processing – legal conditions
If you reside within the European Economic Area (EEA), where your consent is required for the processing of your personal information, it will be pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation 2016/679.
If the processing of your personal data is required for the provision of service booked or purchased through the site, it will be pursuant to Article 6(1) lit. (b) of the General Data Protection Regulation 2016/679.
Where the processing of data is required to comply with a legal obligation, it will be pursuant to Article 6(1) lit. (c) of the General Data Protection Regulation 2016/679.
Where the processing is required for legitimate interests, such as detecting fraud, it will be pursuant to Article 6(1) lit. (f).
We will only disclose your data to authorities if legally obligated to, or as part of an official court order.
Our website is not intended for use by or directed at users under the age of 16 years, and we do not knowingly collect data directly from users under the age of 16.
We have taken the necessary measures to protect your data against loss, manipulation and unauthorized access. We use secure SSL, encrypted transmission and information about the SSL certificate is available in the URL.
Changes to privacy policy
Information may be changed or updated without notice. You are advised to consult the privacy policy and all terms pertaining to your use of this website on each visit.