FAQ
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FAQ
Frequently Asked Question
Here are the answers to some of our most frequently asked questions. If you would like to know something and it is not covered on this list, please contact us. We would be more than happy to help you.
Most guides will accept contactless or card payment; but this facility is not always available. We recommend having some local currency in cash, just in case.
It is recommended to book in advance to secure a place on the tour. We have a maximum cap on tours for operational, safety, and tour quality reasons, so we prioritise those customers with bookings on arrival to the meeting point.
We can accept large groups on the public tours with 24 hours notice, but it is nearly always a better option for large groups to book a private tour. That way you have your own guide, and your group has more flexibility.
The duration of tours, and endpoint vicinity, are indicated on the individual tour pages. These are approximate and can vary slightly depending on the tour guide, the group itself, and external factors affecting the tour route, for example, street closures, etc.
We will always give a refund if a tour is cancelled 24 hours in advance. Tours cancelled after this time will not be refunded although we can try amend your time slot, if we have another time that suits you.
We always endeavour to run tours as scheduled. We recommend checking weather forecasts in advance of arrival to the tour and dressing appropriately. We reserve the right to cancel or postpone tours at short notice in extreme weather events, such as a red weather warning from the Government. In such an instance, we will endeavour to notify those with bookings of any changes to the schedule where possible.
Pictures are fine. Though if you’d like to make any video or audio recordings, we ask that you consult with your tour guide first for permission. If you’re found to be making recordings without the guide’s consent, you may be asked to leave the tour. Thanks for respecting this policy.
Our tours are conducted by foot and can often cover up to 4km. Some of the routes contain steps and older parts of the city which may not be ideal for wheelchair users or persons with reduced mobility; however, you can contact us in advance of booking your tour and we will happily do our best to follow the most suitable route on the day for your needs.






We're here to help you get the most out of Dublin, don't hesitate to get in touch.
If you have any questions about any of our tours, or have an enquiry for a corporate of group booking please contact us and we will be happy to help.
